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@Terry Storm 

 

Not sure but are you trying to update your CC for the advantage plan where you get the program sent to you automatically?   And are you trying to switch to Basic (remember basic has no state return ... if you need a state you need Deluxe or better).  If so ...  log in to the your account then (and in this order) ... 

 

First ...update the CC info

Next ... add the basic if you are changing 

Last ... remove the Deluxe 

 

To update your TurboTax Advantage account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/1900547-how-do-i-update-or-confirm-the-information-in-my-turbotax-...