Thank you @VolvoGirl Hi @jazzmin!
I have some suggestions for this situation;
1. Check your refund status via the IRS Where's my refund portal. If it still says processing this means the IRS is still working on your return. https://www.irs.gov/refunds
2. Set up an account on the IRS website if you are able to and look to see what adjustments have been made on your tax return transcript. https://sa.www4.irs.gov/eauth/pub/login.jsp
3. Follow the instructions listed below:
If you would like to contact the IRS about the status of your refund, you can try these instructions:
The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.
The first question the automated system will ask you is to choose your language.
Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
Next, press 1 for “form, tax history, or payment”.
Next, press 3 “for all other questions.”
Next, press 2 “for all other questions.”
When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
After it asks twice, you will be prompted with another menu.
Press 2 for personal or individual tax questions.
Finally, press 4 for all other inquiries. The system should then transfer you to an agent.
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