@allenakal75 When you say you are working on your 2019 return----are you using the correct 2019 software? The current online software is ONLY for 2020---it cannot be used for a 2019 return.
The current online program can only be used for a 2020 return--no other year. And if you did not file a 2019 return you will have trouble e-filing 2020. When it asks for your 2019 AGI try using zero. If zero does not work then you have to print, sign and mail 2020.
Online preparation and e-filing for 2017, 2018 and 2019 is permanently closed.
To file a return for a prior tax year
If you need to prepare a return for 2017, 2018, or 2019 you can purchase and download desktop software to do it, then print, sign, and mail the return(s)
https://turbotax.intuit.com/personal-taxes/past-years-products/
You may also want to explore purchasing the software from various retailers such as Amazon, Costco, Best Buy, Walmart, Sam’s, etc.
Remember to prepare your state return as well—if you live in a state that has a state income tax.
Your 2019 return can only be filed by mail.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
