@kooolerking wrote:
Thanks, but I have already tried the standard troubleshooting, and it does not work to resolve the issue I am experiencing.
To clarify, TT2020 for Mac upon opening gives no option other than to download and install the latest update (250.3MB). After it extracts the update, it then prompts me to "install and relaunch", after clicking the button, it sits there for a few seconds, then it closes TT2020 completely without installing the update nor "relaunching".
I cannot even run TT2020 without it forcing this "update" process which cannot be completed. TT2020 worked fine when I last used it on this same computer in April of this year, and I have not changed or added any security-related software or settings since that time.
Is the Intuit update website down at this time or is this a known bug in TT2020 for Mac? Will there be a fix?
It sounds like you probably have Corruption could have occurred in the Application or in an associated preference or support file.
The best remedy is to totally uninstall TurboTax and all associate files and then re-install. That will not delete or change any .tax2020 data file that had already been created with the tax data.
To uninstall the application and all associated files need to be deleted and then the application reinstalled. If there was a state then the state must also be reinstalled.
To remove TurboTax from your computer, you'll need administrative rights.
ALL these files must be deleted.
Here is a FAQ for how to uninstall Mac
https://ttlc.intuit.com/questions/1901210-remove-uninstall-turbotax-for-mac
https://ttlc.intuit.com/questions/1901209-reinstall-turbotax-maca corrupted support file.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
