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Get your taxes done using TurboTax
So what did you do? What years? Were you trying to do a 2019 or prior year return but used the 2020 online version or Desktop program? Anything you efiled this year in 2021 got filed as a 2020 return.
Then you bought and installed the right year program like 2019? And redid your return in the right year? You can't efile a prior year return. So that couldn't go through.
If you efiled a prior year return using the 2020 program and on 2020 forms you need to amend that return and change it all around to be for your real 2020 return. Did you file your real 2020 return yet?
When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.
When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. What does it say?
IF YOU USED THE DESKTOP PROGRAM
For the Desktop program you have to check the filing status inside the program. Open your return and go up to menu item
File > Electronic Filing > Check Electronic Filing Status