The issue is on my part. I filed using the wrong software year. The return was accepted but when I went to print it out later and file it at home I saw the the return was accepted for the previous year. I waited for a rejection but it did not happen. After that I used the correct year software and input the information into that one and it too was received and accepted. However, I believe that this was a huge mistake and have no way to contact anyone to get help. The offices are all not open or not talking to anyone about refunds, only those who owe in the area I live. My return has been pending for months now. Frankly, I understand the mistake I made, but I don't know how to get this corrected either. Especially since both returns were accepted.
