@tpuppies5 TurboTax did not get a copy of the letter that was sent to you by the IRS. The IRS does not provide TurboTax with any information whatsoever after you file your tax return. You have to deal with the IRS identity verification process yourself. TurboTax cannot help with that. Sometimes the identity verification request is random; sometimes there is something on your tax return that causes the IRS to make the request.
I HAVE TO VERIFY MY IDENTITY
https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-...
https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
