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@ arthur14 wrote:

I never received any code for the rejection.


How did you find out that your efile had been rejected?   Did you get an email after efiling saying such?  (also check your email's spam/junk folders, just in case.)

 

Or if you used Online TurboTax, did you discover it at the Tax Home of your online account?    If you used the desktop software (CD/download), does it say when you launch the software and open the return, that it was rejected?

 

If you used Online TurboTax, when you log into your Online TurboTax account, what is displayed at the Tax Home--which of these terms:  accepted, rejected, printed, started, ready to mail, or what?    Does it say "rejected" there?

 

If it says "rejected," and if you don't know the reason for an efile rejection, here's how to phone TurboTax Support during business hours.  They should be able to tell you the reason.

 

If you are using a paid edition (PLUS or higher), you have phone support.

Hours are currently 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

 

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Or you can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact

 

If you are using Free Edition without PLUS, phone support is not included unless you upgrade to PLUS for a 29.99 fee.  But you can contact a TurboTax Support agent for free directly via messaging at Twitter or Facebook.

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax