@Krissy1472 wrote:
I ordered the turbo tax download assuming it would allow me to complete any year. It gave me 2020 but I need to 2019. I have already paid $50.00 and don't want to have to pay another $79 to get 2019. Can you assist me with this?
Each tax year is a separate TurboTax program.
Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/
To complete and file a 2019 tax return using TurboTax you would need to purchase, download and install on a personal computer one of the 2019 desktop editions from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/
A 2019 tax return can only be printed and mailed, it cannot be e-filed.
