@mwacc wrote:
I am with you on this. Not only is it almost impossible to get help (my returns failed to e-file for the third year in a row!) Just now tried to send an email for help and they're closed? Last year I will be using Turbo Tax
Go here and click on the blue Ask a Question button - https://ttlc.intuit.com/community/taxes/discussion/02/202
TurboTax support does not have an email address so have no idea who you were trying to contact.
TurboTax Support is open from 5am to 5pm Pacific time, Monday thru Friday
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Or -
Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)
Or -
On every TurboTax web page, including this one, scroll down to the bottom of the page and click on Contact Us
