Remove that fee for paying with the federal refund for the e-file charge. It was optional and should not have been selected.
Go back to File. Continue through the screens until you get to Confirm Your Payment Decision. Select NO for deducting your fees from the federal tax refund.
The program lock-up when attempting to e-file the state return using the desktop editions needs to be addressed by TurboTax support.
Support is open from 5am to 5pm Pacific time, Monday thru Friday
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
