@ctnaeg wrote:
I called the number but the automated system is awful, doesn’t understand commands and I could not get to a live representative. The email says to refer to “auto debit,” but the automated does not understand that command. It also asks if you received an email, but does not understand, “Yes, I received an email, “ nor simply, “I received an email.” I’ve wasted a lot of time trying to call three times during the very limited free time I have while at work. Any suggestions?!
Contact TurboTax support using their contact website. Use the key words Billing Issues
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
