@ClaireyM wrote:
I do not have a US bank account which is why I asked Turbotax to deduct the fees from my refund. They are now asking for the fees to be paid in another way, which I cannot do. What am I supposed to do?
If you do not have a US bank account then the refund cannot be direct deposited. Without direct deposit the pay with the federal tax refund option is not available.
The refund can only be mailed as a check to the address on the tax return.
If you have a US credit card with a US billing address the TurboTax account fees can be paid with the card.
If you do not have a US CC then contact TurboTax support for assistance in paying for the account fees.
Support is open from 5am to 5pm Pacific time, Monday thru Friday
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
