Did the IRS request that you verify your identity? TurboTax cannot help with that---TurboTax does not know if what you entered in the software was correct or truthful. You have to deal with the IRS yourself to verify your identity.
I HAVE TO VERIFY MY IDENTITY
https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-...
https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
