No one can access a tax return that was prepared here except the user who prepared the return. We do not understand what you are trying to do or who Janae is. If you have some legal standing to get her SSN then ask Social Security for the number. TurboTax cannot get SSN's for you.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
