This company has the worst customer service policies when their product is defective. Absolute worst. The back end team has zero understanding of what the term means and is probably based on company policies that are unsupportive of customers when their product is defective. Very sad that a company won't stand behind what it sells! I have used this software for 10 years and will never buy or recommend tis product again!! My service rep was wonderful. Too bad the company policies are not. Will be filing a complaint with the BBB. Horrible service and policies.
