@shweta81 wrote:
I am in the same situation. The tax expert said they cant do my taxes because i have to file FBAR (every year i do it myself on turbotax). But now they have stopped responding and i am stuck with that screen with nowhere to go. This is just ridiculous. :(
We don't know what product you are using. Are you in a regular Live product, such as Live Deluxe, Live Premier, etc., where tax experts assist on demand and review the return that you prepare?
Or are you in the Full Service product, such as Live Full Service Deluxe, Live Full Service Premier, etc.? In the Full Service products, a tax expert prepares the entire return with your info, so I suspect that is what you are referring to.
Here's how to speak to TurboTax Customer Support about your situation:
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
You can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact
