Was charged $140, and have not been refunded though I never filed my taxes. Been trying to get my money back for over a week, and customer service tells me I am paying $140 because I "prepared" my taxes. I am starting to think I should have listened to the endless complains on Google calling you guys a scam.
Could I please get my money back? This is terrible customer service. I will be doing a lot more damage than $140 by ensuring nobody in relation with me utilizes this scam service.
