Open TurboTax on your desktop
Select Start A New Return
If you have the .tax file from last year on your computer Select browse and then select the 2019 tax file. The extension will say .tax
Your information from 2019 will be imported into the 2020 software.
If you are needing the 2019 software to save the pdf as a .tax file please contact Customer Support and explain the issue. They can send you a download for the 2019 software at no charge.
