@JayFlowWil wrote:
This is ridiculous. I'm not getting any help. I give up.
This is not a chat room. You have to wait for someone to see your message and answer. Posting in the middle of a thread instead of creating a new question is not the way to get attention to your problem.
If you ordered and paid for the 2020 software from TurboTax using this website - https://turbotax.intuit.com/personal-taxes/cd-download/
It should have been for tax year 2020. If for some reason you received the software for tax year 2019 then contact TurboTax support so they can assist you in getting the correct software.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
