@Borkwicxt wrote:
Turbotax refuses to Netfile because it says I have not entered the number of months in Box 21 or 23 of my T4A(P) form. I received a T4A(P) because I inadvertently started CPP but then cancelled my CPP for 2020 but they deducted Income Tax and so this form allows me to get back the Income Tax deducted, but the numbers in Box 21 and 23 are zero because I never actually started CPP. Nonetheless, I'm being forced to print and mail my form rather than Netfile.
Would it be better to lie and put a number, such as "1", in Box 23 so that Turbotax will allow me to Netfile, or will that create more problems down the road. I'm irritated because Turbotax is apparently unaware that Boxes 21 & 23 can be zero when CPP is cancelled.
This is the TurboTax US user community website.
Go to this TurboTax Canada website for assistance with a Canadian tax return or the TurboTax Canada editions - https://turbotax.community.intuit.ca/community/turbotax-support/help/03/en-ca
