- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
@theresa02 wrote:my turbo tax say to re install but i don't have the disc any more. it says it has a corrupt file
If it's 2020 or 2019 tax year, do you still have the software license code? If so, you can use the license code to get a download, which is a better way to install.
If you are a TurboTax Advantage member (annual subscription), there should already be a download in your online TurboTax Advantage account.
Otherwise, here's how to phone TurboTax Customer Support for assistance in getting a download:
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
You can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact
‎April 15, 2021
4:20 PM