@Crtieszen wrote:
After I had already paid to file federal and state together, I did delete my state return. Then, the federal return E-file was successful. However, that meant I had to re- add a state return, pay for the state return for a second time, and re-Efile. Can I get a refund for the separate state return I had already paid for? I basically paid twice because the website has an issue? That is sneaky, and enough for me to not want to use Turbotax again.
You can phone Customer Support and tell them what happened.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Or you can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact
