KathrynG3
Expert Alumni

Get your taxes done using TurboTax

It depends. Try saving to a different location, perhaps the desktop or a USB drive. For more information, see: How do I back up my tax file in the TurboTax CD/Download software?

 

Otherwise, if you are experiencing program issues, please check that your device meets the new minimum system requirements.

 

Also, be sure to run the Review for federal and state before e-filing to avoid any rejections. For example, if a dependent no longer qualifies as a dependent, be sure to remove all dependent information that was carried over from the prior year.