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Get your taxes done using TurboTax
@ Cory444 wrote:I've checked everything a dozen times, entered the numbers, deleted them, started over and entered the lowercase wht. NOTHING WORKS. I HATE TURBOTAX! The federal part of the program works fine, but it's as though the whole Utah part is an ill-conceived afterthought. Did I mention that I HATE TURBOTAX!
Sorry you're having trouble. Lower case fixes it for many, but I have no idea why it doesn't for you.
By the way, it's "wth" not "wht." You said "wht" above in your comment, but perhaps you simply mistyped when you posted the above. NOTE: A mineral production withholding ID number ends in "wmp."
The Utah Payer withholding ID number must be 14 digits--11 digits plus wth (or wmp if mineral production withholding.) No hyphens/dashes. Be sure to enter it correctly on all W-2s and 1099s that have a Payer withholding ID number.
Otherwise, here's how to reach the folks at TurboTax Customer Support:
If you are using a paid edition (PLUS or higher), you have phone support.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Or you can use this contact form to get a phone number.
https://support.turbotax.intuit.com/contact
If you are using Free Edition, phone support is not included unless you upgrade to PLUS for a fee. But you can contact a TurboTax Support agent for free directly via messaging at Twitter or Facebook.
https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax