Final Result:
Even though this blog post says TurboTax Premier supports cryptocurrencies: https://blog.turbotax.intuit.com/turbotax-news/turbotax-makes-it-easier-for-coinbase-customers-to-re...
It is only actually supported in TurboTax Premier online (not on the desktop version which is what I have). If only they could've mentioned that in the blog post, I could've saved $30 :(
However, this post: https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991 showed me how to contact TurboTax and speak with an agent so I was able to get a refund... at least.
