Yesterday I took a duplicate 2019 tax return that had a refund. A Tax collector who works out of Philly called me and said that he was assigned my case. I needed to send a duplicate, despite the fact that all the agents I have called said to wait and keep calling the number I received in the mail. The first agent on the phone said to call back in one month, March 26. When I called back to see if it was processed they said to call back in two months. The Post Office is leaving trailers at the IRS waiting for the employees to return after a Covid-19 absence. If my Return Receipt was stamped Oct 26,2020, the agent and I concluded that my return was first on the trailer. He is forwarding it to Austin, TX, where my notice said to send my return. I gave him my return, copy of my return receipt and copy of notice I got in the mail. Estimated time of response 8 weeks. I got a stamped copy of my 1040 first page with Philly IRS . Phone wait times are between 20 and 30 minutes. Do not ask for Refund information. Does anyone know how to attach statements to TT so I can send Electronically?
Can I ask for a direct deposit if I mail my return in?
