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Get your taxes done using TurboTax
@yrisarri32 wrote:I need a telephone number to talk to someone. I've been trying for hours to get my cd to work. HELP
Please explain what you mean by the CD won't work. Does it spin in the drive but nothing happens?
You haven't described what the problem is. What and where is the roadblock? Are you using Windows or Mac? And what operating system version?
If you have a CD, it's also possible to download an installation file to try to install from instead, which should be a more recent release of the installation file. The instructions for downloading the file should be on the CD packet, but see this FAQ on how to get it:
https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...
If it can't be resolved in the forum, you can use this contact link to get a phone number for TurboTax Support:
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.