Level 15

Get your taxes done using TurboTax

If you entered your military W-2 then you should not be charged for the Free or Deluxe online editions being active military with a pay grade of E-5.

Contact TurboTax support for assistance with this problem.

Support is open from 5am to 9pm Pacific time

Use this website to contact TurboTax support during business hours -

Support can also be reached by messaging them on these pages and