@TiffanyL Hate to disagree. I did all of that and it doesn’t work. What works is to list myself as first taxpayer and then I can enter info to verify identity as such while preparing efile. Having my late husband as the first taxpayer did not give me the option to verify the identity. Nothing TT suggested works to solve the issue. TT needs to listen and seriously take a good look at this since it is NOT an isolated issue.
