@ kathyrwillis wrote:
Why will the CD I purchased for 2020 (for Windows) not install?
What Windows version--Windows 10 or 8/8.1? You would need to describe your issue in full for anyone to make a suggestion. What and where is the roadblock? Does the CD not spin, or does it spin, but doesn't start the installation program? Or does installation start for a while then reaches some roadblock? If it begins the installation, does it get as far as the activation screen, and if so, is the activation not appearing, or is blank or partially blank? If it's a blank activation screen problem, we can likely tell you a quick way to fix it.
The CD is a very early release, probably release 1. Here's how to get a downloaded installation file to use instead of the CD, if you wish. It may have less installation problems, since it is a much more current release. It, too, can produce at times a blank activation screen for some users, but we can tell you how to fix that.
FAQ: How can I download the installation file instead of using the CD I purchased?
https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...
