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PTC (Premium Tax Credit) forgiveness for 2020 (via COVID Relief Bill) and TurboTax ineptitude
Intuit keeps claiming its update for COVID Relief Bill changes are completed, but I don't see it. Yes to the unemployment tax forgiveness, but no forgiveness on repayment of Premium Tax Credits for 2020.
The very limited support through Twitter messages (that's "support"?) has been useless. I sent screenshots of my Form 8962, which shows money owed on both Lines 27 and 29. Unless I can force a "zero" on Line 28, I have to report Line 29 on Schedule 2 and therefore on my 1040.
Any advice?
(This user of TurboTax for over 25 years will likely turn elsewhere next year. I understand bumps in the road when it comes to software updates. The lack of communication and miscommunication, though, are unforgivable. Poor customer "service.")
March 29, 2021
1:39 PM