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Get your taxes done using TurboTax
Unfortunately, you cannot delete your account.
As long as you have not paid your TurboTax Online fee (or registered a cost-free version), you can clear any data you entered. (Fees paid through Pay With My Refund and pre-paid code also count as "paid.")
Once you've paid or registered, we're required to store copies of your return. These are the same requirements imposed on accountants, CPAs, and other professional tax preparers.
TurboTax will keep the username and password you created in case you ever want to return to the website.
Here's how to find out which TurboTax accounts are linked to your email address:
First, sign out of your account (otherwise, you'll be thrown into a loop in step 2).
Go to our Get help signing in to your account page, enter your email address, then continue.
Check your inbox for a Your TurboTax Account email from do_not_reply@intuit.com, which will list all Intuit accounts tied to that email address.
Repeat these steps for any other email addresses you may have.
If you have multiple TurboTax accounts, pick one and stick with it when you do future tax returns. That way we can automatically transfer your tax info over year after year. It also makes accessing your prior-year returns much easier.
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