To whom ever is reading this, save your self time and frustration and DONT CALL SUPPORT. The link to the manual update is here.
https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-soft[product ke...
I google manaul update and found the link above. At the same time tried calling and the women was completely useless. Wanted to me to find the version when I clearly told her that it would not even start. Then she wanted to clear my F*ing cache in the browser, WTF? Sorry but I politely ended the call since I found the link already, thanks to the OP's comment. This would had taken like an hour of phone.
