To reach out to TurboTax, see: What is the TurboTax phone number?
Regarding your state taxes, it is important to check on your return status and look for the confirmation email that it was sent.
You will need to download and mail the California state return. The 2019 taxes cannot be e-filed by TurboTax now that we are in the 2020 tax return season. For where to mail the return, see: FTB California Form 540 mailing addresses.
To get your 2019 Form 1040 download, from the left menu, select Tax Home. Then, follow these steps:
- Scroll down to Your tax returns & documents and Show.
- Navigate to the option to download the PDF of your return.
- The forms are named in the top left and lower right hand corners of each page.
