TurboTax automatically saves your information when you sign out. When you log back in using the same User ID and password, you will pick up right where you left off or you can revisit other sections by selecting from the displayed list.
Log completely out of all TurboTax accounts if you have more than one.
You can use this link https://myturbotax.intuit.com/account-recovery/ to recover your account with your phone number. If that doesn't work there is a small blue link at the bottom that says Try something else and if you click on that you can locate your account by using your SSN, name, and birthdate.
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