MMB2020
New Member

Get your taxes done using TurboTax

So I have TurboTax Home Business 2020.  Mac OS 11.2.3

Turbo tax was working, then crashed during a TTHB update.

Since then when I open, it will bounce, then crash and not open.

Yes, I have admin, have restarted/booted computer and followed the instructions to uninstall and reinstall per the following:

https://ttlc.intuit.com/community/installing/help/remove-uninstall-turbotax-for-mac/00/26050

https://ttlc.intuit.com/community/installing/help/reinstall-turbotax-mac/00/26049

I've reviewed this suggested link, which is not relevant to the problem I'm having:

https://ttlc.intuit.com/community/troubleshooting/help/turbotax-for-mac-won-t-open-when-installed/01...

And as far as I can tell, I am downloading the only link that is available to me from my downloads page on Intuit. And I am downloading directly from intuit, not purchased through amazon or a CD.  

So what next?  I tried calling for support, and the phone tree leads me towards unhelpful suggestions that just recapitulate the steps above.

 

p.s. And I looked for a discussion string on TurboTax Home Business 2020 not opening on MAC, and didn't find one...