You can retrieve her IP PIN online at the IRS's Get an IP PIN site or call the IRS to have it mailed to you. Please see this TurboTax FAQ for more information:
https://ttlc.intuit.com/community/irs/help/how-do-i-get-my-6-digit-ip-pin/00/26252
You can also print and mail her tax return if you cannot retrieve it.
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