Get your taxes done using TurboTax

maglib · ‎March 20, 2021

I have tried screen resolution to 800x600, I set to run as admin, have all cookies and 3rd party cookies enabled, w_perrelsuperpatch installed manually,

I tried disabling UAC, Shut off the firewall on all networks, no VPN,shut antivirus, shut all account protections, no proxy service, fully updated, cleared cache and history, did SFC, ran in compatability mode, updated manually, java fully updated, windows fully updated, disk cleanup, I have windows 10 Home Version 20H2 OS Build 19042.868, intel core i7, 16gb ram, (15.8gb usable), I tried safe mode, I tried safe mode with networking, I tried directly connected to modem, i tried using my iphone instead..... we uninstalled and reinstalled multiple times. We went to command prompts. Did everything in every link I could find including this one and https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-blank-screens-missing-buttons-or...

another one https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-...

I can not get to be able to input the activation code and this is a download directly from turbotax.

I also spent 2 hours with tech support who couldn't figure it out neither and we did a number of other attempts and he took over my laptop a guy named Jeremiah.

What site is it that my computer is not communicating with? Maybe I can check the communication or the site has issues?

**I don't work for TT. Just trying to help. All the best.
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**Mark the post that answers your question by clicking on "Mark as Best Answer" I am NOT an expert and you should confirm with a tax expert.