Get your taxes done using TurboTax


@VMOO wrote:

). Can anyone tell me if I can get it to work properly by deleting any files from the Library? Cache or something?


I have not seen reports of that before.   

You can restart the Mac and see if that helps or a total uninstall and re-install of the software and associated files.

 

 That will not delete or change any .tax2019 data file that had already been created with the tax data.

To uninstall the application and all associated files need to be deleted and then the application reinstalled. If there was a state then the state must also be reinstalled.

Here is a FAQ for how to uninstall Mac
https://ttlc.intuit.com/questions/1901210-remove-uninstall-turbotax-for-mac
Also if present remove: ~Library/Caches/KSCrash/TurboTax

https://ttlc.intuit.com/questions/1901209-reinstall-turbotax-mac

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**