You may want to try clearing out your browser's cache and cookies.
Here is information on how to delete your cookies.
https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978
Here is information on how to clear your cache
https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135
If you need additional assistance please feel free to contact customer support. I have included that information below.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
