LenaH
Employee Tax Expert

Get your taxes done using TurboTax

Yes. Error IND-031-04 indicates that the AGI or Self-select PIN from last year for the first taxpayer doesn't match IRS records.

 

Since you entered ​​​​​​​the full 2019 adjusted gross income (AGI) amount from their last year's return (which is correct), the problem is with your father's PIN. You are not supposed to allocate or split the AGI, as this will cause a rejection.

 

Please see TurboTax Online instructions for E-file reject IND-031-04 or IND-032-04: The AGI or Self-select PIN ...

 

@kelvin8888ng

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