This is a public internet forum so your personal information has been removed for your protection. We also do not have access to your TurboTax account, so we are not able to issue a refund.
In order to discuss receiving a refund, you will need to contact our Customer Care department. Please click the link below and fill out the short form. Please list Billing Issues instead of refund as the reason for contact.
https://support.turbotax.intuit.com/contact/
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