@kiliankean wrote:
This does not help at all. I thought I was purchasing the software download product and it was the online product. I want the software on my computer not in the cloud. Now I have to go to Costco to buy it. Am I going to be double charged now for the product? Online and software versions?
To purchase and download one of the 2020 TurboTax desktop editions go to this TurboTax website - https://turbotax.intuit.com/personal-taxes/cd-download/
The TurboTax online editions and the TurboTax desktop editions are separate programs with separate price points.
If you have already paid for the TurboTax online edition with a credit card, you will need to contact TurboTax support for any type of Billing Issue
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
