Oh you know what? You better check and see if it was originally efiled and accepted before you do anything. She may have gotten emails saying it was Transmitted and then another email saying if it was Accepted or Rejected.
You can check your efile status here,
https://turbotax.intuit.com/tax-tools/efile-status-lookup
When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.
When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. What does it say?
