@kurt.heck wrote:
Thanks for answering. No, I haven't filed, I haven't got there yet. I live in Thailand and e-filing seems not to work from here. Couldn't get it to work last year anyway...
I've seen the instructions that talk about a "Revisit link". My problem is that link does not appear on the "Just...more step" screen anywhere. Using Safari browser on a Mac, I also tried on Firefox. Perhaps it's browser issue?
I don't have a way to look at those screens where one would bring up the payment options again. But I know someone who might be able to comment. The fact that you live in a foreign country, however, adds additional challenges.
If you live in Thailand, how were you able to use that "Pay out of refund" option in the first place? It shouldn't be an available option if you have a foreign address.
TurboTax says: "If you're deducting fees from your refund with the optional Pay With My Refund service, you'll need a U.S. or APO/FPO/DPO address." See this FAQ:
https://ttlc.intuit.com/community/e-file/help/can-i-e-file-with-a-foreign-address/01/25923
If you are ultimately able to remove it, I assume you are going to pay with a credit/debit card with a USA billing address. It won't accept a card with a foreign billing address.
I'll ask someone who has likely seen those screens to comment in this thread, but he won't be around for a few hours. If you don't get any additional suggestions in this forum, are you able to phone TurboTax Support's 800 numbers in the USA (some countries don't allow, and it won't be free internationally)? We can tell you how.
Or do you have Twitter or Facebook to contact Support? We can tell you how.
@DoninGA
You are probably more familiar with the FILE "Steps", and I have no way to look at them. Do you know any additional reason that this user who wants to remove refund processing does not see a Revisit link when he goes through the Steps in the FILE section to get back to the payment options to pay instead by credit card? He says he is following the exact instructions in the FAQ to remove the "pay out of refund" option. Since he lives in a foreign country, I don't know how he was able to choose that option in the first place.
Thanks!
