The e-file charge for a state tax return when using the TurboTax desktop edition is currently $25 (plus any state sales tax). This e-file charge is for any state tax return e-filed (except New York state). That additional $40 was if you did not want to pay the state e-file charge with your credit/debit card but wanted to pay it from the federal tax refund. The $40 is a service fee by a third party processor who would receive your federal tax refund from the IRS, remove the TurboTax fee for the state e-filing and their service charge, then direct deposit the remaining federal tax refund into the account you selected for direct deposit.
If you paid the e-file fee of $25 plus tax but printed and mailed the state return instead, you can request a refund of that fee from TurboTax support.
Use the key words Billing Issue with using the TurboTax support website and do not use the word Refund or you will get a response for a tax refund.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
