Not sure what might have gone wrong with your Advantage subscription--if you have one. But you can certainly still very easily get the CD/download software for 2020.
CD/DOWNLOAD (This requires a full PC or Mac—-cannot be used on a mobile device)
https://turbotax.intuit.com/personal-taxes/cd-download/
You can also purchase the CD/download from various retailers such as Costco, Amazon, Walmart, Best Buy, Staples, Sam’s Club, etc. etc. etc.
This link Where can I obtain authentic TurboTax software? has a list of authorized TurboTax resellers.
When you use desktop software, there is an additional fee to e-file a state return. You can avoid that fee if you print, sign and mail the state return. The state e-file fee is $19.99 and increases in March.
ONLINE 2020
https://turbotax.intuit.com/personal-taxes/online/
And just so you know—online prices go up in March
https://ttlc.intuit.com/questions/1900547-how-do-i-update-or-confirm-the-info-in-my-turbotax-advanta...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
