Nothing we users can do.
1)) Either create a new account and enter all from scratch (you might have to mail in f you don't know last year's PIN or last year's AGI)
or.
2)....call Customer Support and see if they can direct you as to the proper procedure to re-open the old account:
<a rel="nofollow" target="_blank" href="
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com...>
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
