You can make an appointment through TurboTax Live. Please see this TurboTax Help article: What is TurboTax Live?
While you can't make an appointment, here are some other "live" resources:
- If you are using TurboTax Online, you can click on the Live Tax Advice link at the top right of your screen. [See screenshot below.]
- You can also call TurboTax and speak with an agent. TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used. So that we can direct your call to the best person/department to help you:
- Click on this link: https://support.turbotax.intuit.com/contact/
- Select your TurboTax platform.
- Ask your question / state your problem. Do NOT use the word "refund' or you will get a phone number for tax refunds.
- Click Submit.
- On the next screen, choose the Call option and follow the instructions. You will be given the approximate wait time.
You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.
